The National Electric Power Regulatory Authority (NEPRA) has completed its inquiry into power distribution companies, announcing legal action against all electricity distributors, including the violation of sending overage bills and delayed billing periods.
In a recent statement, NEPRA revealed that the investigation uncovered irregularities committed by electricity distribution companies in sending average bills and billing periods exceeding 30 days. The regulatory authority expressed its concern over faulty meters and incorrect billing, prompting a directive for the immediate replacement of defective meters and rectification of inaccurate bills by the distribution companies within a specified timeframe.
NEPRA’s statement emphasized the urgency of replacing faulty meters and correcting billing discrepancies to ensure fair and accurate billing practices. Distribution companies have been given a strict deadline of 30 days to complete the replacement of defective meters and rectify billing errors.
The regulatory authority further highlighted its commitment to taking legal action against companies that fail to comply with the stipulated timeframe for corrective measures. The statement underscored the importance of adhering to policies and regulations to maintain transparency and fairness in the electricity distribution system.
According to NEPRA, companies that do not initiate corrective actions within the designated timeframe will face legal consequences. The announcement signals NEPRA’s determination to enforce compliance with regulations, ensuring that consumers receive accurate bills and preventing the exploitation of faulty meters.
The statement also mentioned that notices have been issued to electricity companies that have failed to replace meters in accordance with policy guidelines. NEPRA emphasized its commitment to seeking clarification from electricity companies involved in the matter, signaling a proactive approach to resolving issues related to faulty meters and incorrect billing.
NEPRA’s inquiry into power distribution companies reflects its dedication to upholding standards within the electricity sector. The directive for immediate corrective actions, coupled with the threat of legal consequences, reinforces the regulatory authority’s commitment to ensuring a fair and transparent electricity distribution system in Pakistan.
